It’s time to start digital transformation. Your business will probably get off to a rough start, but there’s no need to worry. 65% of companies are confident about their ability to adapt to technology disruptions over the next three years. A comprehensive digital transformation initiative will form a strategy for dealing with rapid change in the business. Successful businesses often drive change from the executive level, focusing on employee contribution and results to improve the customer experience. We need to focus on three key issues of digital transformation. What that is, this article of Tech Town will find out with businesses.

1.  Digitize the operating platform of the business

Identify current tools and software

An important thing when choosing a platform to adapt to new processes is that businesses need to have a stock of available software systems and resources. Work with leaders or teams to identify what digital tools and processes are available. Because as we all know, knowledge is power.

Identify the gap between technology and resources

Once the digital inventory phase is complete, conduct a review of what is working so that processes can be detected and improved upon. Digital will now be a tool to help modernize and streamline processes.

Evaluate past and present digitization efforts

To know where our goals are headed, first let’s know where we’ve come from! Determine if digital initiatives have been implemented in the past and what their results are in the present, are there departments or several projects that are currently adopting digital processes, and how those efforts have affected productivity, efficiency, and more.

Identify new processes for upgrading

Identify current processes that use the most labor or time and have the highest customer engagement and impact. The best solution is to conduct an industry analysis or learn more about the digital place in a competitor’s process. Small wins will go a long way toward the overall plan and satisfaction of the business.

Set realistic, measurable goals

As the title suggests, think, research and plan to accomplish goals in a timely manner. Make sure the business doesn’t over-exploit the team’s capabilities, or the budget. Failure in the beginning can prevent long-term growth. However, incremental improvements with measurable ROI will sustain steady growth.

2.  Establish a culture of change

Put the “leader” factor first

With the participation of talented, passionate and vocal leaders in supporting new digital initiatives, they can energize members and remove resistance. Maybe even better, encourage leaders to hold weekly check-ins so they can share information, next steps, and results with team members.

Start with small things

That’s the best way to create lasting change. Because making a big change in a short time can create panic, resistance, or even huge negative problems. Make changes step by step by rolling out in batches to make it easier to gauge progress.

Remember the changes

Refreshing corporate culture always begins with a “leap” of trust, along with numerous studies that prove the change is right. Let’s create the connection between stakeholders, by creating a culture that not only celebrates innovation, but also values ideas and feedback from each member.

3.  Empower employees

Keep it simple

To encourage the adoption of digital transformation, it is important to ensure that members of the enterprise can participate quickly and without hassle. Eliminate complexity as soon as possible by providing “no need to do much” training sessions on applying the right processes, providing adequate training, providing what employees need to help them succeed.

Encourage team collaboration

Its purpose is to facilitate the exchange of information and input to improve the process from everyone. Create a forum for feedback and review new ideas and ideas to keep the transition going.

Focus on results

Remember what we shared in the “Set realistic, measurable goals” step. Be constantly reviewing, revising, and iterating. Regularly liaise with stakeholders to monitor progress towards goals and bottlenecks in the process, and develop action plans to address challenges, ensuring progress is not stalled.


The year 2022 opens up for us many opportunities and challenges in business. However, for organizations that adopt digital data management and communication technologies, they can not only operate their business during the disruption, but also achieve strong growth in the context of the disruption. number conversion. Work goes on, their customers benefit from uninterrupted services, and their employees can easily work remotely by taking advantage of available digital systems and resources.


We can affirm that digital technology will be the focus of the future, businesses in this age have great opportunities to grow. Implementing comprehensive and intelligent digital transformation methods will give businesses distinct advantages over competitors that are slow to adapt to technology.


Hopefully the information Tech Town brings will be useful to businesses.


Contact us if your business has any technological challenges.



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