Sustainability and automation are on the rise, how are remote working and bandwidth issues trending? Lots of things to discuss. In this article, let’s take a look at the digital transformation trends that will ascend, or sink, in 2022.
Trends to the throne: Focus on resilience and sustainability
Red Hat Chief Architect EG Nadhan said: “Digital transformation has been around for a few years now. However, there have been ongoing changes in the focus and purpose of transformation initiatives. change numbers in each enterprise”.
“Even companies that have been involved in a multi-year transformation process must make adjustments in the middle stages. From the purpose of increasing efficiency, the digital transformation trend in 2022 is likely to be the case. The pandemic has taught businesses a lot about preparing for changing market dynamics and consumer demand. Forward-thinking businesses will focus on turning around. and deal with change effectively, minimizing the impact on internal and external consumers.”
“Enterprises will increase their focus on testing configurable parameters to predict business behavior using simulated environments. Such testing will yield more insight into the most resilient optimal configurations.”
As sustainability becomes more core of corporate strategy, integrating this into digital transformation efforts will be key to success.
Yugal Joshi, Partner at IT consulting and research firm Everest Group, said: “This is not just a move to the cloud to reduce the carbon footprint of the data center, but also a total transformation of operations. Drive business through digital technologies to make a better impact on society and build an organization with purpose. This will affect how businesses build the core services they provide to their customers, transform supply chains, hold suppliers accountable, and build ecosystem platforms to drive innovation. innovation and internal transformation to align with this critical process.”
“Data will play a huge role,” said Sanjay Srivastava, chief digital officer of Genpact. One of the biggest data technology trends to watch in the coming year is mining enterprise data and assessing stakeholder expectations to see the bottom line of climate change risks and what to expect. action is needed to make the business more sustainable.”
Sink: A narrow view of the benefits of the cloud
The benefits of the cloud have long been recognized, and it’s clear that they offer real value driving digital transformation
“All CIOs will prioritize the cloud next year because they realize that the cloud is more about innovation than cost savings,” said Srivastava. Businesses should start with business goals. CIOs should then focus on restructuring, reimagining, and reorganizing their overall portfolio to increase a sustainable competitive advantage. The cloud becomes the locomotive, the delivery engine that makes it happen.”
Trend to the throne: Using artificial intelligence to automate business
Martha Heller, CEO of Heller Search Associates, said: “The use of Artificial Intelligence (AI) will increase automation of processes and speed, as technology matures and technologies mature. Companies face pressure to reduce costs through process automation.”
To date, some parts of the organization are more embracing workflow automation than others. Learn that to have a business-wide expansion plan. “For example, customer-facing teams like sales or marketing often leverage AI to connect disparate data and create intelligent workflows,” says Christine Spang, Co-Founder and CTO of Nylas. , helping team members work faster and more efficiently.”
“Going into 2022 and beyond, we’ll see workflow automation scale across the entire company. This means HR can schedule interviews and update candidate profiles faster and more efficiently, finance can automatically update payments and customer service records. could be better equipped to respond quickly and efficiently to customer needs.”
Digging in: See “teleworking” as a special form
Jim Chilton – CIO at Cengage Group said: “The concept of telemetry is no more. Distributed work is no longer the exception, it’s the rule. Now we know we can work anywhere. From a CIO or CTO perspective, working remotely is something that is here and forever in our future.”
Joshi of Everest Group said: “Equipping what it takes to work remotely and stay productive will remain an important digital transformation priority throughout 2021. While it will still be important in 2022, but these have been sufficiently invested in the last two years. Therefore, businesses will benefit from investing in these things rather than speeding up their business.”
Trend to the throne: Managing the entire data lifecycle
“Organizations and businesses are transforming all about data,” said Melanie Kalmar, vice president, CIO and chief digital officer at Dow. In the future, we need a new mindset on how to manage data end-to-end. Technology companies will play a key role in storing and mining data for businesses to drive sustainability-focused decisions and sustainability reporting.”
Going downhill: Not taking network security seriously
Amid the increasing complexity of the cloud and distributed architecture and the onslaught of malware, cybersecurity concerns have risen to the forefront of digital transformation. Businesses are under pressure to provide secure access to users, apps, and devices anywhere.
“Security continues to be a growing need, something that is no longer taken for granted, but as a business imperative,” says Kalmar. Transactions and intellectual property rights should be part of all new design requirements.”
As McKinsey points out in the discussion of Six make-or-break priorities for CIOs – the DevSecOps paradigm, whereby security is becoming an integral part of every phase of the Information Technology lifecycle, increasingly adopted as “secure by code” approaches are increasingly automated.
Trends to the throne: Building responsible AI
“At the forefront of technology, AI holds great power but demands great responsibility,” said Genpact’s Srivastava. CIOs need to create transparency and guide the adoption of AI in the enterprise. Focus on planning to build industrialized AI systems instead of early implementation of PoCs. Likewise, it is very important to build governance ethics from the start.”
“The key to doing AI ethically is to independently monitor the AI project, as it can reduce unintended bias, limit it to the right situation, and design to be inclusive and inclusive. . Ultimately, most companies, like financial audits, will include AI ethics as part of their digital transformation plan.”
Trends to the throne: The maturity of machine learning
In the past, AI was just a pipe dream. Now that has changed. “The technology is already being adopted now,” says Chilton. “It is becoming more real, noting that the capabilities of machine learning have already been built into the software platforms of large enterprises. The focus now is on providing viable simulations and predictive analytics. Machine learning is starting to become a technology that can create efficiency by reducing work and providing businesses with very valuable predictions (rather than without it).”
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